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We're happy to answer questions.
Please fill out the form below if you need assistance.
We're happy to answer questions.
Please fill out the form below if you need assistance.
Visit Us in Cincinnati
Frequently Asked Questions
SEE MOREOur doctor can only provide medical care and advice for their patients– this is often limited to residents of Ohio. If you are not a patient, our physicians will not have a comprehensive understanding of your health, needs, and circumstances, which is required to offer informed suggestions for care and products. If you’re interested in becoming a patient at our clinic, you can visit our clinic page.
Since we are a small business, we allow 1-3 business days for processing time before orders ship out. While most orders ship out same day, there could be a delay. You should receive a tracking email when your order ships. If for some reason you don't receive tracking or your order is taking longer than expected, please email our team and we can assist you in a timely manner!
Please be advised that your payment method will be charged at the time you place the order; this includes products that are on pre-order or backorder.